How much do you charge for shipping?
The shipping cost starts at USD 7.5/Kg to any US destinations. We offer free shipping on oders over $30!
How do you ship packages?
Packages from our warehouse outside of the US will be shipped by Standard Shipping, ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are typically shipped through USPS unless otherwise stated.
Unfortunately, currently we are unable to process 2-day or other expedited shipping orders due to the current impact on our delivery services as a result of COVID-19. We will endeavor to once again offer this service when available.
Do you ship worldwide?
We ship to over 100 countries worldwide. Unfortunately, we do not currently ship to the following countries: Iraq, Turkey, Democratic Republic of Congo,Cuba,Iran,Vietnam, Tajikistan, Côte d'Ivoire (Ivory Coast), Uzbekistan, Guatemala, North Korea, the Crimean region of Ukraine, Sudan and Syria.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
15-30 Business days |
| Canada, Europe |
15-30 Business days |
| Australia, New Zealand |
15-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 60days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- For any reasons if you do not love the product
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Sadhara Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside of our control
*You can submit refund requests within 15 days after the guaranteed period for delivery (60days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
Our products typically ship within 3-5 businees days (business days DO NOT include weekends or holidays)! However, if we have some crazy promotion or a new launch, orders may take a bit longer to process, so be patient.
How long will my order take to arrive?
Orders are shipped by Standard Shipping, EPacket, EMS or USPS. Typically, delivery takes 15-30 working days (working days DO NOT include holidays) after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. In this case, please contact us at support@sadhara.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@sadhara.com
What should I do if my order hasn’t been delivered?
We’re so excited for you to receive your order! If your order is shipping to a domestic address, shipping typically takes 3-5 business days. If shipping internationally, shipping may take 15-30 business days. Please note that business days do not include weekends or holidays!
We recommend reaching out to USPS and/or your local post office for more information on the status of your order. If your order has exceeded typical shipping times, please email our Customer Care at the following address: support@sadhara.com.
What countries do you ship to?
We ship to over 100 countries worldwide. Unfortunately, we do not currently ship to the following countries: Iraq, Turkey, Democratic Republic of Congo,Cuba,Iran,Vietnam, Tajikistan, Côte d'Ivoire (Ivory Coast), Uzbekistan, Guatemala, North Korea, the Crimean region of Ukraine, Sudan and Syria.
How secure is my personal information?
SadharaShop adheres to the highest industry standards of protecting your personal information. Your credit card information and personal details are encrypted during transmission using SSL (secure socket layer technology) and PCI compliant Level 1, which is widely used on the Internet for processing payments. Your info is safe with us!
Good cutters, only I expected that they will be more
Everything corresponds to the description.
In the case did not try, in appearance everything is super, delivery month
Goods went to Mo (Podolsk) for more than two months. Normal milling cutters. They look like in the photo. I haven't used it yet.
Thank you, the store, the order before Samara was a month, the seller is sociable, as a gift put decorative stickers for nails, thank you!
Quite quickly came milling cutters, as a gift gentle stickers on the nails. In the work did not check yet. I think norms
All would be nothing))), but Bud-then different insects and to the touch, one is sharper than that)) I think it does not affect the work, if something, then unfollow! And processing and delivery, everything is clear! Thank you!
I liked the quality of Ha such a price, the color is off, it does not take what would be excellent, but good, minuses have not yet noticed Thanks store (By the way came very quickly for a month with a small)
Very good milling cutter, already tried in action)
Got it all. Everything is super. And special thanks to the store for the gift in the form of stickers, oooochen nice.
Freza is very cool, came very quickly to NSK, days 10. It feels sharp, still not working for her, but I do not doubt it. Perhaps then I'll add a review. In principle, you can take it, especially for yourself exactly fit)
Quickly delivered, put stickers as a gift, in work has not yet used, in appearance good cutters
I recommend the store, it is packed perfectly, corresponds to the description, it looks good in the work did not punch later I will add a review.
I ordered 3 pcs., the store put stickers as a gift. Beautiful milling cutters. In the work did not try, to the touch like good. I hope they will suit me, because. I'm left-handed and all the same an insect at most cutters for the right-handed. As I try in the work I will complement the review.
The milling cutter is very good! Removes the varnish very well))) take it, do not regret))) to the store, thanks for the fast delivery!)
The milling is good, the insects are even at the tip, and they are not just there, they work. I'll still order. Recommend.
Good cutters, remove the coating perfectly. Came quickly, ordered 17.08 came 7.09. Recommend.
Доставка быстрая 14 дней. Фрезы пришли все как и в описании. Пока не тестила. В подарок продавец вложил наклейки)))
The milling cutter is quality, the insect is not very rough for the blue image, for me it's a minus, but in the picture it is visible, the milling machine itself is quite small