Shipping and delivery
We are proud to offer international shipping services that currently operate in over 100 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by China Standard Shipping, ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are typically shipped through USPS unless otherwise stated.
Unfortunately, currently we are unable to process 2-day or other expedited shipping orders due to the current impact on our delivery services as a result of COVID-19. We will endeavor to once again offer this service when available.
Do you ship worldwide?
Yes. We provide free shipping to over 100 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
15-30 Business days |
| Canada, Europe |
15-30 Business days |
| Australia, New Zealand |
15-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 75 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- For any reasons if you do not love the product
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Sadhara Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside of our control
*You can submit refund requests within 15 days after the guaranteed period for delivery (75 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
The shipping cost starts at USD 2.5/Kg to US destinations. Shipping costs to other countries typically starts at USD 3.5 /Kg. We offer free shipping on oders over $30!
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
Our products typically ship within 3-5 businees days (business days DO NOT include weekends or holidays)! However, if we have some crazy promotion or a new launch, orders may take a bit longer to process, so be patient.
How long will my order take to arrive?
Orders are shipped by Standard Shipping, EPacket, EMS or USPS. Typically, delivery takes 15-30 working days (working days DO NOT include holidays) after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. In this case, please contact us at support@sadhara.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@sadhara.com
What should I do if my order hasn’t been delivered?
We’re so excited for you to receive your order! If your order is shipping to a domestic address, shipping typically takes 3-5 business days. If shipping internationally, shipping may take 15-30 business days. Please note that business days do not include weekends or holidays!
We recommend reaching out to USPS and/or your local post office for more information on the status of your order. If your order has exceeded typical shipping times, please email our Customer Care at the following address: support@sadhara.com.
What countries do you ship to?
We ship to over 100 countries worldwide. Unfortunately, we do not currently ship to the following countries: Iraq, Turkey, Democratic Republic of Congo,Cuba,Iran,Vietnam, Tajikistan, Côte d'Ivoire (Ivory Coast), Uzbekistan, Guatemala, North Korea, the Crimean region of Ukraine, Sudan and Syria.
10/10 arrived in a week
Wow I love them, bought 5 leggings in different colors, great quality and stretch. Also fast shipping to Sweden
Tights came for 3 weeks. Losinami is very pleased, I ordered the size "L", he approached me perfectly. I did not communicate with the store, but I will order more. Recommend)
Selling in Moscow for 600 rubles size L, color Gray (I'm too long)
Leggings are awesome, on height 173, waist 72 hips 94 size M sat perfectly
The pants I would have liked more in size s as I like them better but fit well, it enhances the figure and is very comfortable
Very good product! I'll buy some more color. I wear size 34-36 and the m fits perfect
Very cool leggings! On the size 42 ordered M-everything came up, but slightly at the waist hang (ob-98, ot-60). Krasnoyarsk reached 2,5 weeks.
The order has arrived in a week, the very elastic leggings size M is 36-38 for you to get an idea.. Very happy with the product.
Leggings are simple. I took M on my 44-46 (about 98) perfectly stretch, they do not press anywhere. I think and L will be good.
It looked tiny but stretches well, very flattering and looks amazing! NO SEE THROUGH! Definitely worth it and will buy in more colours
I love them, not transparent, high shot is perfect, the stitching on the back makes them look amazing. It also features details lines on the sides
I 've always bought Prozis or Oysho leggings but after these leggings I won't spend 25-30 on some leggings. These have the same quality! They are beautiful, not transparent (at least this color). They shape very well and highlight the cool bucket. I love them. I recommend 100% I will buy again in other colors.
Great product. Second time I ask for it and I would definitely do it again. The fabric quality is great, the perfect length and fit. It took a little longer than the first time I asked for them, but it's worth it. About a month to Spain.
I love it I arrive in 10days and they are a passing one I will order more colors
Perfect. Very good quality price. They're very good to train, that's right, gluteo's frunce pulls a little but I'll buy more
The material is very good and fits the body well. Makes you a nice pompi
Very good quality, I'll order more, I love them
Awesome! Awesome! Stunning quality-price, it's spectacular. Yes, if you doubt the size, choose a bigger size than usual, I'm usually "M" and I bought "L" and it fits perfect, very good tight. Makes a spectacular gluteo, never any other pantalon or mesh I had stayed like this, I recommend 100%, I intend to buy it in other colors
so⁵n superrrrr, mis medidas son cintura 65cm y cadera 99cm, altura 1.70, peso 66kg con estas medidas recomiendo una L por si alguna tenéis duda, m an encantado chicas comprar sin dudar quedan muy bien y la tela muy buena, recomiendo al vendedor muchas gracias.