How much do you charge for shipping?
The shipping cost starts at USD 7.5/Kg to any US destinations. We offer free shipping on oders over $30!
How do you ship packages?
Packages from our warehouse outside of the US will be shipped by Standard Shipping, ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are typically shipped through USPS unless otherwise stated.
Unfortunately, currently we are unable to process 2-day or other expedited shipping orders due to the current impact on our delivery services as a result of COVID-19. We will endeavor to once again offer this service when available.
Do you ship worldwide?
We ship to over 100 countries worldwide. Unfortunately, we do not currently ship to the following countries: Iraq, Turkey, Democratic Republic of Congo,Cuba,Iran,Vietnam, Tajikistan, Côte d'Ivoire (Ivory Coast), Uzbekistan, Guatemala, North Korea, the Crimean region of Ukraine, Sudan and Syria.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
15-30 Business days |
| Canada, Europe |
15-30 Business days |
| Australia, New Zealand |
15-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 60days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- For any reasons if you do not love the product
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Sadhara Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside of our control
*You can submit refund requests within 15 days after the guaranteed period for delivery (60days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
Our products typically ship within 3-5 businees days (business days DO NOT include weekends or holidays)! However, if we have some crazy promotion or a new launch, orders may take a bit longer to process, so be patient.
How long will my order take to arrive?
Orders are shipped by Standard Shipping, EPacket, EMS or USPS. Typically, delivery takes 15-30 working days (working days DO NOT include holidays) after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. In this case, please contact us at support@sadhara.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@sadhara.com
What should I do if my order hasn’t been delivered?
We’re so excited for you to receive your order! If your order is shipping to a domestic address, shipping typically takes 3-5 business days. If shipping internationally, shipping may take 15-30 business days. Please note that business days do not include weekends or holidays!
We recommend reaching out to USPS and/or your local post office for more information on the status of your order. If your order has exceeded typical shipping times, please email our Customer Care at the following address: support@sadhara.com.
What countries do you ship to?
We ship to over 100 countries worldwide. Unfortunately, we do not currently ship to the following countries: Iraq, Turkey, Democratic Republic of Congo,Cuba,Iran,Vietnam, Tajikistan, Côte d'Ivoire (Ivory Coast), Uzbekistan, Guatemala, North Korea, the Crimean region of Ukraine, Sudan and Syria.
How secure is my personal information?
SadharaShop adheres to the highest industry standards of protecting your personal information. Your credit card information and personal details are encrypted during transmission using SSL (secure socket layer technology) and PCI compliant Level 1, which is widely used on the Internet for processing payments. Your info is safe with us!
The goods reached the RB almost a month, which is fast enough. The box was a little crumpled, but the contents are fine. Includes a cord and 5 nozzles. 3 power of work (but I do not see a special difference between them)). In general, it pulls well (more precisely I will describe after cleaning the skin and steaming the face). Everyone is happy
Hi there, I think a lot of people know the problem of pimples, black dots and stuffing pores. Therefore, we actively use cosmetic products to solve these problems, as well as special devices. Delivery three weeks packaging postal bag, many layers of film and the device itself in the box, who was stocked in saliva. This device promises us: help with acne, clean from black dots, excess skin fat with vacuum suction, the so-called "vacuum cleaner" for the skin. It also helps to smooth wrinkles, tighten the skin and increase blood circulation. Included: -The device itself is made of good plastic -5 replaceable nozzles with different holes -USB cord -Replaceable filters -Replaceable silicone pads The instruction is on the back of the box, in English.
The device effectively cleans the skin from dirt; Лимфодренажная the function is clearly improving; There is a complete elimination of acne, black dots, the remains of cosmetics; Preservation of the epidermis in the original state; There is purification of pores in the most inaccessible places (Wings of the nose, chin); Resists puffiness; Does not infect gentle and sensitive skin Not suitable for people who have vascular diseases. You need to be careful people with dry leather (before use, you need to moisturize). Has 3 speed modes. It is convenient that there are no wires (you can take with you), the device works on a battery. In the set there are 5 nozzles. As a result: I liked the device, it works like a vacuum cleaner, pulls out dirt and ripe pimples. In general, the device pleased with its capabilities.
I bought for myself, I like the quality super. Yutube watched a lot as they use. For a long time I wanted to buy myself. On my birthday I wanted to make myself a gift and bought it. She came on her birthday. Thanks sold out quickly
The goods came very quickly, in the local mail delayed almost 1,5 months, so this is a local problem. Works well, I have not checked yet. Later I will add a review.
came charged and complete
Very good, used 2x and worked very well, let's see how long
Thank you.
The product is beautiful, came fast, and in good condition. The color is different, but is beautiful in it!! Has a great suction, has 3 levels.
Ordered October 12, received October 22. The courier delivered to the house. I have not tried it yet because it is discharged, as I will try to complement the review.
Order 7/10/2020 received on 21/10/2020. All great, very fast and the package has arrived in perfect condition. I tested it and the function is correct, when I test it on the face I will upload images.
It came in two weeks. Very weak, upset by the purchase.
Loved the product came as described, works perfectly, already tested and quite liked, recommend! Arrived super fast, in 1 week and half.
Very good, work right and fulfills all promises, recommend
works
Excellent
11 days before Israel. Abalte quickly. Not yet used
The product arrived before the stipulated date. The box came a little mistreated but the product is intact, it had little battery. The product and nozzles, the charging cable and the mini manual are fine. It has good suction and works well. The store sent a gift. Thank you very much.
Very good product, very happy with purchase, it is really powerful the suction power, if you're not careful, you have the mark left for a few hours.
All same as description. Very fast. Recommend!!!
Delivery to Moscow instant. The thing works, but she has not tried anything yet
Excellent machine for super skin cleansing.
I 've already tried it and it works super well.
It's very good, the store very kind as I mistakenly gave him to confirm order without having arrived and provided me with the number tracking all the time. The nebulizer is very well and the black point suctioner is quite powerful for what it costs.
In the set of 5 nozzles. The device has 3 power modes. That is, three suction forces. The device itself lies comfortably in the hand .. At me large pores on the nose, the device well removes dirt from them. To clean the pores of the nose will need about 5-7 min. After use, I advise you to wipe the device with a diesel. In the complete set a wake of nozzles is a cord for charge, instruction, replaceable rubber bands and sponges. Charges the device quickly, and it is discharged for a very long time. I left it on at full power, I worked 1 h 45 min. This is very good. I'm happy with the goods. I'll use it. Hiking to the cosmetologist he will not replace me, but will reduce their number. To purchase a vacuum device I can recommend! Delivery to Arkhangelsk took a week.
Extremely fast, works. Still not tested to say really remove blackheads, but really makes the suction
aún no lo he probado pero vino todo bien, sólo la caja un poco escachada
Envío rápido, cuando lo pruebe comento. Muchas gracias
Chegou tudo certo como anunciado! Funcionando normal, agora só falta testar com os poros abertos!
Just like the description, very nice and good quality the two products, I don't know if they work yet so I'll test them and complete the valuation, the store responds quickly, recommended, thanks to seller
I'm not pretty sure if the dirt it removes is more dead skin than blackheads. It works anyways
Worked well, the shipping is very fast! Not even 2 weeks to Belgium. Thanks
Although the packaging is very bad, hamd get the product arrived intact. I think the average came in 2 months with Istanbul Topkapi or PTT cargo .. Around 90 TL and 20 tl I paid the shipping fee .. I used the product to have a work apparatus that wants patience if you do it slowly, then do the result after the shower that you will get more comfortable result .. Product beautiful so store perfect thanks ..
The courier brought it home. The parcel came in about 2 weeks. Discharged. I did not communicate with the store.
04.05.20G made an order, came to Vladivostok 15.06.20 Average speed. Packed usually, in a box, without pupyrka, but it's amazing that nothing was damaged. Everything works, lamps too. I'll try and finish it. But the suction force is quite impressive.
He's arrived in a week and a half. Super fast! Very good packing. I haven't tried it on my face yet, but in my hand it's pretty strong. It has 3 suction modes with more and less strength. Looking forward to trying it!
The box came a little crushed from behind, but the product is in good condition. It works very well. You have to be careful with the broadest head because you can leave redness very easily. Otherwise, great. Very happy.
At first I thought ue had no strength to raise the pimples but you have to be patient leave my face marked jajajaj but of others well the box a little mistreated but it must have been the journey
The suction of the blackhead remover is great!! Works perfectly fine. The product description is accurate, what was shown was exactly what I received. The shipping was very fast. I received my order within 1 week. I would definitely recommend, you can’t go wrong with the store as well :)
Wowowow I 've tried other of these black dots and no point of comparison, it absorbs everything we go but you have to be careful that since you leave it a little time it creates a moraton, and the brush a luxury and has different speeds for vibration, super good
Fast delivery even at times of coronavirus, I 've tried it and it's amazing, it absorbs very hard and takes everything super well. I recommend it a lot.
Just like the picture. I 've done it and he hasn't taken the black dots from me, but if it's true that muucho absorbs, the first time he bruised me for leaving it to me for a long time
The article is just like the photo. The only thing could come with an instructive nozzles. Month and a half late. A little slow.
The product works, I recommend using it after the shower. Shipping very fast, arrived 2-3 weeks ahead of schedule.
Thinking I wasn't just gonna take anything off I freaked out with the power and go if «grabs» jajaja it works very well, eye in the most sensitive area s of the face, especially in zone T, it looks pretty good. The humidifier with fresh water after you have the remover is very good.
It's very good for the money it costs. It's not great quality but it does its function. The box has been busted but I don't think it's the store's fault, it's been on the way. The inside came in perfect condition, nothing broken. Right now I have it charging I'll leave more comments to indicate how long the battery lasts.