How much do you charge for shipping?
The shipping cost starts at USD 7.5/Kg to any US destinations. We offer free shipping on oders over $30!
How do you ship packages?
Packages from our warehouse outside of the US will be shipped by Standard Shipping, ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are typically shipped through USPS unless otherwise stated.
Unfortunately, currently we are unable to process 2-day or other expedited shipping orders due to the current impact on our delivery services as a result of COVID-19. We will endeavor to once again offer this service when available.
Do you ship worldwide?
We ship to over 100 countries worldwide. Unfortunately, we do not currently ship to the following countries: Iraq, Turkey, Democratic Republic of Congo,Cuba,Iran,Vietnam, Tajikistan, Côte d'Ivoire (Ivory Coast), Uzbekistan, Guatemala, North Korea, the Crimean region of Ukraine, Sudan and Syria.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
15-30 Business days |
| Canada, Europe |
15-30 Business days |
| Australia, New Zealand |
15-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 60days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- For any reasons if you do not love the product
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Sadhara Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside of our control
*You can submit refund requests within 15 days after the guaranteed period for delivery (60days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
Our products typically ship within 3-5 businees days (business days DO NOT include weekends or holidays)! However, if we have some crazy promotion or a new launch, orders may take a bit longer to process, so be patient.
How long will my order take to arrive?
Orders are shipped by Standard Shipping, EPacket, EMS or USPS. Typically, delivery takes 15-30 working days (working days DO NOT include holidays) after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. In this case, please contact us at support@sadhara.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@sadhara.com
What should I do if my order hasn’t been delivered?
We’re so excited for you to receive your order! If your order is shipping to a domestic address, shipping typically takes 3-5 business days. If shipping internationally, shipping may take 15-30 business days. Please note that business days do not include weekends or holidays!
We recommend reaching out to USPS and/or your local post office for more information on the status of your order. If your order has exceeded typical shipping times, please email our Customer Care at the following address: support@sadhara.com.
What countries do you ship to?
We ship to over 100 countries worldwide. Unfortunately, we do not currently ship to the following countries: Iraq, Turkey, Democratic Republic of Congo,Cuba,Iran,Vietnam, Tajikistan, Côte d'Ivoire (Ivory Coast), Uzbekistan, Guatemala, North Korea, the Crimean region of Ukraine, Sudan and Syria.
How secure is my personal information?
SadharaShop adheres to the highest industry standards of protecting your personal information. Your credit card information and personal details are encrypted during transmission using SSL (secure socket layer technology) and PCI compliant Level 1, which is widely used on the Internet for processing payments. Your info is safe with us!
Крутая юбка.. но оказалась большевата в бёдрах об 97, а в талии очень большевата ! Разочаровал размер xl... буду ушивать(а качество отличное. продавец положил подарочек
hermosa falda. notar que es de corte recto entonces si no tienes muchas curvas como la modelo de la foto, se ve un poco más cuadrada puesta. pero la calidad es excelente, el material se siente muy bien y tiene forro debajo. si te sientas se hacen un poco de pliegues por lo grueso del material.
That was super quick! Thank you store :) for the mini gift
отличная юбку,заказывала m,прям в обтяжку)думала,что будет посвободнее,для девушек с узкими бедрами)
Sending and delivery: everything is fast. In general, I liked the skirt
Super. My parameters are 60/90. On the growth of 162 size s sat well, there is still room for thick pantyhose)
Girls, skirt fire, for such money, beauty!!!! My height 165 took XL, very afraid that on my ass (100 cm) will not fit, I thought I wondered what size to take, decided to take XL and skirt sat perfectly!!!! At the waist definitely have to suture, TK me any skirts are great at the waist (64 cm), in the photo I specially pull at the waist of the TC is very large, the skirt is super, take it without hesitation)))) to ekb reached quickly
Skirt from the picture!! On the parameters from 68, about 89, Ross. 42 the size of the village size m at the skirt. Right at the waist! Color universal, suitable for much) price 600R with kopecks
The skirt is of excellent quality, there is a lining, the volume of the hips 109 perfectly fit the size XXL. I recommend this product. And as fast delivery, literally for a week + -
Came quickly, combined with two other goods (warm scarf and black turtleneck, the order was made in different stores one day). The lining is cool, the quality is excellent, it looks great, but I'm very upset (((I did not guess with the size, it's my fault. Very long doubted what size to order L or XL. I read the reviews, I was afraid that I would not be great, T. K. Many girls wrote that bolshevata came. As a result, I ordered L, and the skirt was small. I'll lose weight! So if you have parameters from-from 80, and about-in area 100, then order XL, not less, maybe more, if you do not want tight. I did not communicate with the store, but I guess I should have... Yes, and a small present to put to the skirt-rubber for hair.
The size of L was slightly large at the waist 65. Quality is excellent
Skirt is happy. Only it was necessary to order s on my parameters (94/62/91) at the waist is very large. I will. But this is already my fault and the product itself and the quality at altitude
My parameters are height 165, 88-60-91. A quality skirt, beautiful, those who are above can be short
Girls this skirt is fire! At its volume of pores (104 cm) took XXL, and perfectly approached, in jeans 29 size usually take. Take it, you will not regret it, it is ideal. The store immediately steamed the order, and as a gift attached a postcard and an elastic band for hair, and to us girls are always pleasant all sorts of trifles)))
I was wrong with the size, great at the waist, my parameters are 68 -96 cm Sorry ((( The store put in a bag a postcard and a daddy's hair band! Thank u♡
The store put the wrong color, opened the dispute, returned some money, decided promptly, thank you to the seller, I recommend to buy. The quality is good, the size matches
The skirt is cool! Very warm, high-quality, but unfortunately small size (((I think to order a larger size! To Moscow reached 9 days